Public Adjuster FAQ About Property Damage Claims

Many common questions are listed below. Can’t find the answer you need? Call us and we’d be happy to help! 866-310-0195

What is a Public Adjuster?

A public adjuster works for individuals, families, and businesses, not for the insurance company. Individuals and businesses hire them to represent them and to negotiate on their behalf with their insurance company. They are licensed and regulated by the state where you reside.

Do I have to repair or replace my property?

No. You are entitled to a settlement regardless if you are going to replace the property or not. We have helped many consumers simply cash out and walk away.

Can contractors or Restoration companies negotiate my claim for me?

No. Only licensed public adjusters or attorneys can negotiate settlements and adjust a claim on behalf of an insured.

Can I recover more than my policy limits?

In many policies there are additional coverages that if properly documented, will allow you to recover more than the policy limits where applicable.

Why do I need a Public Adjuster?

When you have a property damage claim, the policy states that you must prove your loss to the insurance company. Most people do not know how to even begin assessing the damages that they have sustained. The insurance company only owes what you can prove.

The insurance company has many hired professionals to look at the claim from their perspective. This may not be in your best interest. A public adjuster will work for you and ensure that you are being fairly represented during the insurance claim process.

When should I retain a Public Adjuster?

You should do this immediately following a loss. Your insurance company representatives will try to steer your claim down a path that may not be advantageous to you. If we are on scene right away, we can route your claim back on a track that meets your objectives. We explore all options with you, and as a team, we ensure that the outcome of your choice is attained.

What do Public Adjusters charge for their services?

There is never any money due up front. We receive a small percentage of your total settlement that is paid when you have been paid by the insurance company. Our clients routinely get much bigger cash settlements than what their insurance companies originally offer – from 40% more up to 700% more.

What type of property damage claims do you handle?

We handle all first party property damage claims to homes and businesses. This includes fires, wind, water, explosion, vehicle impact, hurricanes and tornadoes.

Will I have to be involved in the daily activities of the claim?

No. We will attend and handle all meetings with insurance representatives, so you do not have to take time out of your hectic schedule for this. Many people do not realize how many hours it takes to prepare, submit and adjust a large property damage claim. We understand that you have jobs, families and businesses to run and cannot just drop everything to prepare a large claim or be involved in the daily activities that a large claim requires.

Do you handle the repairs to my property?

You select the contractor of your choice for your repairs. If you don’t have a contractor, we can help you identify one to meet your needs. This is true during the entire claim process – you chose the vendors that you wish to work with, not the insurance company.

Is there a time limit to submit my claim?

Yes. Many policies state that your claim must be filed in full within a certain time period (usually 60 days). In addition there are statutes of limitations that spell out limitations. It’s essential to get started immediately so you don’t lose your opportunity for a settlement.