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ABOUT AMERICLAIMS PUBLIC ADJUSTERS IN CHARLOTTE NC

Experienced Insurance Claims Professionals

Robert W. Freitag, Founder 

bob1Bob began his insurance career over 20 years ago working with insurance companies in claims and underwriting. During this time, he handled thousands of fire, flood, hurricane and tornado claims for Fortune 500 companies throughout the United States.

During this tenure with insurance companies, Bob realized that many policyholders needed assistance handling their claims. He recognized that there was a demand for a “Public Adjuster” and as a result of this need, he founded AmeriClaims, Inc. in 2003. AmeriClaims only represents the insured, not the insurance companies, and has helped policyholders with every aspect of their property damage claims. Whether it is a fire or flood, AmeriClaims public adjusters are here to help navigate through the complexities of filing a large insurance claim.

Bob is often called upon for his expertise on topics and to discuss current trends in the insurance claims industry. He has been featured in numerous publications over the years and continues to be a strong advocate for people who experience insurance claims.

Joshua L. Benton, President

JLB PhotoJosh joined the AmeriClaims team as President with the realization that home and business owners need an advocate on their side during one of the most stressful and challenging times of their lives – a catastrophic property loss to their home or business. Insurance can be a foreign language, and without the right representation advocating on their behalf, property owners may not realize all of the benefits they are entitled to within their policy for which they have been diligently paying premiums over the years.

Every day, Josh is excited to hear from clients, “We couldn’t have done this without AmeriClaims expertise by our side – Thank You.”

Our Adjusters Represent You, Not the Insurance Company

The professionals at AmeriClaims have over 40 years of experience adjusting claims. Our experience has helped us to become the dedicated claims professionals that we are today. We handle every claim individually as we know that each claim presents its own unique challenges.

Lowe-pre Our number one goal is ensuring that all our clients have the resources to support them during this time of need. We are with you at every step of the way. The insurance company will bring in many of their own professionals to adjust the claim. Shouldn’t you have someone representing your interests?

The public adjusters at AmeriClaims are all licensed by the state and bonded. In addition, we complete continuing education courses each year to ensure that we are always ahead of the learning curve.

We have handled thousands of claims over the years including fires, wind, flood, hurricanes, tornados, explosions and vehicle impacts. AmeriClaims public adjusters adhere to the highest standards of professional business conduct.

We welcome the opportunity to work with you and help you get back on the right path to recovery. Call us today to speak personally with an adjuster.

Membership and Professional Associations

BBB (A+ Rating)

Click for the BBB Business Review of AmeriClaims

National Association of Public Insurance Adjusters (NAPIA)

NAPIA Member

Windstorm Insurance Network

Windstorm Insurance Network

“I cannot image what would have happened without your help and guidance. From dealing with the insurance company with your vast knowledge, to giving advice on an excellent renovation company, you have been invaluable. You got us through lead and asbestos abatement, structural engineer, and all the other things that would have been a mystery to us if we had not had your expertise. We certainly would not have ended up with the amazing place that we have now without your ability to get every possible dime out of the insurance company. The change for the better in the duplex is just stunning, and we have ended up with a much better place than we started with.”

Courtney L. Layne

When my home burned after being hit by lightning…I felt I was protected…I couldn’t have been more naive about the way insurance companies work… I’m so glad I made the decision to hire you. It proved to be one of the wisest decisions I ever made! I could not have been represented by a team that was more caring and professional and went the extra mile to make me happy.

Brenda Joyce Tennant

Kannapolis, NC
AmeriClaims, Inc.

5.0

S P

1 month ago

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Highly recommend Josh and Americlaims Our ins. company left our rental with the entire roof missing for nine days when someone recommended Americlaims. They made arrangements to get on site ASAP. They worked on our behalf and I was completely comfortable with them being our advocate. Through out the process while my insurance company and specifically my agenta personal friend let us down Americlaims worked diligently, communicated and delivered Would never go through another claim without using them. Would highly recommend

Highly recommend Josh and Americlaims Our ins. company left our rental with the entire roof missing for nine days when someone recommended Americlaims. They made arrangements to get on site ASAP. They worked on our behalf and I was completely comfortable with them being our advocate. Through out the process while my insurance company and specifically my agenta personal friend let us down Americlaims worked diligently, communicated and delivered Would never go through another claim without using them. Would highly recommend

Lucy Fyfe

6 months ago

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Amy and Josh at AmeriClaims helped one of my clients with a dire situation. We are so grateful and delighted we were able to find them at the right time. They are going in my contact list for anyone in need. Thank you so much for your professionalism and assistance.

Amy and Josh at AmeriClaims helped one of my clients with a dire situation. We are so grateful and delighted we were able to find them at the right time. They are going in my contact list for anyone in need. Thank you so much for your professionalism and assistance.

Rhonda Jane Catha-Kramer

9 months ago

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From the first phone to the final in person visit Americlaims Andy we're the embodiment of professionalism, knowledge, integrity, and often times emotional support during venting about State Farm Adjuster, Verna, and the inexcusable business practices. Andy walked us through the fire and we came out the other end receiving what was legally owed. If you are struggling with your insurance adjuster then call Americlaims and let them know we sent you

From the first phone to the final in person visit Americlaims Andy we're the embodiment of professionalism, knowledge, integrity, and often times emotional support during venting about State Farm Adjuster, Verna, and the inexcusable business practices. Andy walked us through the fire and we came out the other end receiving what was legally owed. If you are struggling with your insurance adjuster then call Americlaims and let them know we sent you

SNS Realty

10 months ago

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This team did an excellent job on handling my insurance claim.They handling everything from start to end and got me the most out of my insurance claim. They are honest and trustworthy which is what I ask for when doing business. Highly recommended.

This team did an excellent job on handling my insurance claim.They handling everything from start to end and got me the most out of my insurance claim. They are honest and trustworthy which is what I ask for when doing business. Highly recommended.

Sohil Shah

10 months ago

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This team did an excellent job on handling my insurance claim.They handling everything from start to end and got me the most out of my insurance claim. They are honest and trustworthy which is what I ask for when doing business. Highly recommended.

This team did an excellent job on handling my insurance claim.They handling everything from start to end and got me the most out of my insurance claim. They are honest and trustworthy which is what I ask for when doing business. Highly recommended.

Dean Barley

1 year ago

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Without a doubt these folks FAR EXCEEDED what I ever imagined they could do. They were there every step of the way to help me. I would never have received what I was entitled to without their help.

Without a doubt these folks FAR EXCEEDED what I ever imagined they could do. They were there every step of the way to help me. I would never have received what I was entitled to without their help.

Omar Leonard

1 year ago

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Lessie Fowler

1 year ago

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Annette Metz

1 year ago

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Tonya was amazing at handling everything for me after going through such a traumatic experience and any problem I had she was only a phone call away and I had results or a solution by the days end Very professional company and well worth the money and I would definetly recommend Americlaims to anyone needing this kind of service after a loss Tonya is a great people person and went above and beyond to make sure I received what i was insured for Thanks again Tonya...

Tonya was amazing at handling everything for me after going through such a traumatic experience and any problem I had she was only a phone call away and I had results or a solution by the days end Very professional company and well worth the money and I would definetly recommend Americlaims to anyone needing this kind of service after a loss Tonya is a great people person and went above and beyond to make sure I received what i was insured for Thanks again Tonya...

Tonya LaRocca

1 year ago

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Summer Berry

1 year ago

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Stefanie Shiramizu

2 years ago

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Americlaims may be the best thing that has ever happened to us. We cannot thank them enough for all they did for our family. Last year, my husband and I bought our first home....and our first night there literally 4 hours into being in our new home, our moving truck was stolen out of our driveway, with all of our belongings in it. We had the clothes on our back, and that was it. We lost everything we have ever owned. My fathers ashes, family heirlooms, wedding photos...not to mention all of our furniture, electronics, checkbooks, college diplomas, clothes, our doctoral white coats...etc I called my home owners insurance company to initiate a claim, and they sent me a blank piece of paper and told me to just write everything down we lost. We didn't even know where to begin. It was overwhelming.Someone told us about public insurance adjusters. And honestly we didn't know that companies like Americlaims existed. But we met with Tonya....and it was the best decision we've ever made. Tonya worked diligently to file our claim. She provided us with all the tools and info we needed to recall what we lost. She helped us itemize, price, and negotiate with our insurance company so that we could be compensated fairly for our losses. She was 100 on our team. It's been almost a year since our theft, and we are just wrapping up with this insurance process. And I just can't thank Tonya and Americlaims enough for all they have done for us. It made a very hectic and stressful time much more manageable. As a newly married couple, they honestly gave us the opportunity to get our life back. Without them we would have had to start over using all of our savings.

Americlaims may be the best thing that has ever happened to us. We cannot thank them enough for all they did for our family. Last year, my husband and I bought our first home....and our first night there literally 4 hours into being in our new home, our moving truck was stolen out of our driveway, with all of our belongings in it. We had the clothes on our back, and that was it. We lost everything we have ever owned. My fathers ashes, family heirlooms, wedding photos...not to mention all of our furniture, electronics, checkbooks, college diplomas, clothes, our doctoral white coats...etc I called my home owners insurance company to initiate a claim, and they sent me a blank piece of paper and told me to just write everything down we lost. We didn't even know where to begin. It was overwhelming.Someone told us about public insurance adjusters. And honestly we didn't know that companies like Americlaims existed. But we met with Tonya....and it was the best decision we've ever made. Tonya worked diligently to file our claim. She provided us with all the tools and info we needed to recall what we lost. She helped us itemize, price, and negotiate with our insurance company so that we could be compensated fairly for our losses. She was 100 on our team. It's been almost a year since our theft, and we are just wrapping up with this insurance process. And I just can't thank Tonya and Americlaims enough for all they have done for us. It made a very hectic and stressful time much more manageable. As a newly married couple, they honestly gave us the opportunity to get our life back. Without them we would have had to start over using all of our savings.

Debra Massey

3 years ago

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Professional and courteous. Knowledgeable of the claim process. Took the stress of filing our claim off of us. Consistent follow up. Talk to us and not at us. Recommend highly. Debra

Professional and courteous. Knowledgeable of the claim process. Took the stress of filing our claim off of us. Consistent follow up. Talk to us and not at us. Recommend highly. Debra

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305 Post Office Dr. Suite #4
Indian Trail, NC 28079

Toll Free: (866) 312-0774
Local: (704) 800-5321

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